1. Introduction

Pratibhashala Foundation (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy and Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pratibhashala.org (“Website”) and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following data about you:

– Personal Identification Information: Name, email address, phone number, and other contact details.
– Transaction Information: Details of donations you make, including payment method and transaction history.
– Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
– Usage Data: Information about how you use our Website, products, and services.
– Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect in the following ways:

– To process and manage your donations.
– To send you confirmations and receipts.
– To respond to your inquiries and provide customer support.
– To send you newsletters, marketing or promotional materials, and other information that may be of interest to you.
– To improve our Website, services, and overall user experience.
– To comply with legal and regulatory requirements.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except in the following situations:

– With trusted service providers who assist us in operating our Website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.
– When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

5. Cookies

Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

– Types of Cookies We Use:
– Essential Cookies: These are necessary for the Website to function and cannot be switched off in our systems.
– Performance Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site.
– Functionality Cookies: These enable the Website to provide enhanced functionality and personalization.

– Managing Cookies:
You can set your browser to refuse all or some browser cookies.